Dot's Tuesday, dose by dose.
The call
Dot · demo clientKate · the engine
voice into actionAround Dot
pack · nurse · familySimulated demonstration. No real call, text or pharmacy request happens on this page, and it is not medical advice. Dot, her family, the nurse and the pharmacy are made-up demo characters.
A pack that speaks up.
The pack reports what actually happened. Kate turns that into the next right action. Mary is the kind voice on the phone, and people make every decision that is clinical.
- 1The pack tells the truth.Kate acts on what the pack reports, which slot was opened and when, not on assumptions or a client's memory.
- 2The nurse writes the rules.Late-dose windows and food rules are approved by a nurse in advance. Mary applies them and never improvises clinical advice.
- 3A mix-up is urgent.A wrong slot triggers a call within a minute, a hold on further doses, and the nurse and pharmacist at once.
- 4Patterns matter more than days.Three late mornings in a week is a signal. It goes to the nurse and the pharmacy so the plan changes, not just the day.
- 5Family hear it with permission.Mary asks before she tells anyone, and each yes is recorded on the case.
Care before convenience.
A reminder call is the easy part. The design work is in everything around it.
Red flags go first
Dizziness, chest pain, breathing trouble or confusion change the whole path. The client is told to call triple zero, and the nurse and family are alerted at once.
No guessing, no doubling
If a dose may have been taken twice, nothing more is taken until a nurse says so. Kate never tells anyone to catch up on a dose on her own.
Clinical advice stays clinical
Decisions about medicines belong to the nurse and the pharmacist. Kate and Mary route, remind and record.
Poisons help is one call away
In a possible mix-up, the client is also pointed to the Poisons Information Centre on 13 11 26, alongside the nurse.
Every dose on the record
What the pack reported, what was said, who decided and who acted sits on one case, ready for the nurse, GP, pharmacist and an auditor.
Kind, never nagging
Mary is warm and unhurried, asks before telling family, and adjusts the plan so reminders are needed less over time.
What lands on a nurse's desk.
One structured request per decision, with the evidence attached. This is a simulated example for discussion.
// dose_review_request (simulated) { "event": "dose_review_request", "simulated": true, "client": { "first_name": "Dot" }, "pack": { "slot": "Tuesday morning", "due": "8:00 am", "opened": "9:48 am", "status": "taken_late_with_food" }, "pattern": { "late_mornings_7d": 3 }, "request": { "type": "pack_timing_review", "suggestion": "move morning slot to mid-morning, after breakfast" }, "red_flags": "none", "approved_by": { "nurse": "10:30 am" }, "signature": "signed by careplans AI" }
- →Evidence, not a vague alert.The pack events, the call outcome and the pattern arrive together, so the nurse can decide in a minute.
- →Reply with options.The pharmacy can answer with a change to pack timing, a counselling call, or no change, and Kate updates the plan and tells the client.
- →Nothing changes without sign-off.Plan changes go through the nurse first, and the client hears about them from Mary in plain words.
- →The same rail for food.When a medicine needs a meal, the same flow can add one, with the client's yes and a nurse's approval.
A missed tablet, handled well.
The goal is simple: when a dose goes wrong, the right people hear about it within minutes, and the person at home feels looked after, not watched.